File a Restaurant Complaint

The Environmental Health Division licenses and inspects over 1200 food service establishments in Washtenaw County. If you have had a negative experience at a food service facility that you would like to report to us, please follow the instructions below.

Note: We do not handle basic customer service complaints such as rude waitstaff, lost reservations, or slow service time. Please report these incidents to the restaurant’s management.

Grocery Stores, Convenience Stores, etc. Complaints

For complaints regarding a retail grocery store, convenience store, party store, processing facility or warehouse, please contact the Michigan Department of Agriculture and Rural Development (MDARD):

Restaurants, Coffee Shops, Bars, etc. Complaints

For complaints regarding a restaurant, coffee shop, bar, catering facility, or other facility serving food directly to the public within Washtenaw County, please contact the Washtenaw County Environmental Health Division.

Please be prepared to provide the following information:

  • Your Name, Address, and Phone Number (you can remain anonymous to the restaurant)
  • Name of restaurant
  • Location/address of restaurant (it must be in Washtenaw County)
  • Date of incident
  • Nature of complaint

Report Food Poisoning

If you believe you became ill from this incident, please see Reporting a Foodborne Illness.