Accreditation

We are Joint Commission Accredited. This information is available to you should you need to make a complaint about patient safety in the organization. Any consumer/employee who has concerns about the safety or quality of care provided by Washtenaw County Community Mental Health may report these concerns to the Joint Commission.

File a Concern

​ Office of Quality and Patient Safety
​The Joint Commission
​One Renaissance Boulevard Oakbrook Terrace, IL 60181
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​Fax: 630-792-5636
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​Joint Commission Website
​Joint Commission Incident Entry Form
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Required Information

​•The name and address of the organization.
​•Tell The Joint Commission about your concern in one or two pages.
​•Give your name, address or email address if you would like follow-up information sent to you.
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Process

​•The Joint Commission checks for other patient safety events about the organization.
​•The Joint Commission may write to the organization about your concern.
​•Sometimes, The Joint Commission visits the organization to see if there is a problem in meeting the requirements that deal with your concern.
​•The Joint Commission will not share your name with the organization unless you say it is okay.
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Other Concerns

​ What can you do about concerns that the Joint Commission cannot help with?
​•You may want to talk to the organization about your concern.
​•Your state’s department of health may be able to help.