Washtenaw County Community Mental Health is accredited by the Joint Commission, a national nonprofit that works to advance health care safety and quality and to encourage continual improvement in patient care.
Joint Commission accreditation and certification means that Washtenaw County Community Mental Health "complies with the highest national standards for safety and quality of care and is committed to continually improving patient care."
The Joint Commission investigates safety and quality concerns of Washtenaw County Community Mental Health consumers and employees. To report a concern:
File a concern
To file a concern, use The Joint Commission Incident Entry Form or write to The Joint Commission's Office of Quality and Patient Safety at:
Office of Quality and Patient Safety The Joint Commission One Renaissance Boulevard Oakbrook Terrace, IL 60181 Fax: 630-792-5636
The Joint Commission will need the following information:
The name and address of Washtenaw County Community Mental Health: 555 Towner, Ypsilanti, MI 48198.
A description of the concern in 15,000 characters or less, roughly three pages.
Also provide your name, address, or email address if you would like the Joint Commission to send follow-up information to you. Note that the Joint Commission will not share this information with Washtenaw County Community Mental Health unless you say that it is okay to do so.
What happens next?
The Joint Commission checks for patient safety concerns with the organization.
The Joint Commission writes to the organization about your concern, as appropriate.
The Joint Commission visits the organization, when necessary, to determine if there is a problem in meeting the requirements that deal with your concern.