Programs & Services

Washtenaw County Community Mental Health (WCCMH) is the primary community mental health provider in Washtenaw County for individuals living with serious mental illness, intellectual/developmental disability or children with a serious emotional disturbance. WCCMH is eligibility based and mandated to prioritize the needs of individuals who have Medicaid, no insurance and/or urgent or emergent needs.

The starting point for services at WCCMH is the 24/7 Access/Crisis Department at 734-544-3050.

Clients and interested parties can contact the Access/Crisis Department 24/7, 365 days per year to receive information, referral to community resources, access to crisis services and to complete brief screenings for WCCMH services and scheduling for a face to face eligibility determination/level of care determination for WCCMH services and supports.​​

​WCCMH Access/Crisis Services

​24/7 phone services and mobile crisis services are available to any Washtenaw County Resident and can be accessed by calling 734-544-3050. WCCMH services are available to those individuals who meet criteria, have Medicaid and/or appear to have urgent/emergent needs which could result in harm if not addressed within 48 hours of the request.

Adults with Mental Illness &

Adults with Intellectual and Developmental Disabilities

Services for Adults with Mental Illness and Adults with Intellectual and Developmental Disabilities include case management and supports coordination, outpatient medication services, nursing, occupational therapy (OT), dietary supports, supported employment, skill building, and residential services. These services are provided in a range of intensities and combinations to meet individual needs. Individuals may qualify for Services for Adults with Mental Illness by coming to our program with a previous diagnosis, or by receiving a diagnosis during our initial assessment. Individuals may only qualify for Services for Adults with Intellectual and Developmental Disabilities if they have received a diagnosis before the age of 18.

Assertive Community Treatment

​Assertive Community Treatment (ACT) is a team of psychiatrists, nurses, peer support specialists, and case managers that provide intensive community support and medication monitoring for adults with severe mental illness who require intensive services to maintain community living. ACT is a 24 hour/365 day program with on-call services available. 

Youth and Family Services

​The Youth and Families program is designed to provide services to youth and their families, guardians, or other natural supports. Services range from Infant Mental Health to services for youth up to the age of 18. This program offers case management, outpatient medication services, individual and group therapy, parent and child therapy, autism services, our Wraparound program, home-based services, and more.

Adult Therapy and Psychology Services

​WCCMH offers different types of therapy services, including individual and group interventions. These therapies are offered by master's level clinicians who are trained in specialty models of treatment including evidence based models. Outcomes achieved included emotion regulation, stress management, interpersonal and relationship improvements, and improved recovery in managing mental health and substance use.

​Behavioral psychology services are provided to all service populations at WCCMH. Behavioral psychologists provide behavioral assessments and behavior treatment plans as a way to reduce and eliminate maladaptive behaviors while improving overall wellbeing of consumers. The psychologists work directly with consumers, families, and staff to create the behavior treatment plans and provide ongoing support and assessment to achieve the best outcomes. The psychologists also partner with the court system to provide guardianship assessment and with the OBRA program to provide specialty assessment. ​

​Integrated Health Services

Integrated Health services support people who experience co-occurring physical and mental health conditions, and could benefit from closely coordinated care. Staff include social workers, psychiatrists, nurses, peer support specialists, a dietician, and a nurse practitioner. This program works in collaboration with Packard Health.

​Jail Services

​Services for individuals with a mental illness involved in the criminal justice system is mandated in the mental health code (MCL 330.2002a) and further defined by a 2005 DCH administrative directive. This includes jail diversion, which is an essential collaborative service that brings mental health and justice systems together to meet the needs of shared clients. WCCMH has provided services in the Washtenaw County Jail since the 1980s, and formalized pre and post jail diversion since 2005.


​PORT serves individuals in Washtenaw County who are homeless, suffer from a mental illness and are not already connected to services. Not expecting clients to come to us, PORT makes a commitment to meet the client where he or she is both physically, psychologically and socially. PORT’s mission is to engage, treat, and transition clients to mainstream services. Positive engagement and outreach are the most important aspects of PORT's approach.


​OBRA (Omnibus Budget Reconciliation Act of 1987) is a Federal mandate and a division of the Michigan Department of Health and Human Services (MDHHS). The Act provides screening for persons with a mental health diagnosis or developmental disability seeking admission to nursing facilities.

The Washtenaw County OBRA’s mission is to provide consultation to aging and medically fragile persons and their support systems with the goal of maintaining the person’s highest level of functioning in the community in the least restrictive environment. Staff includes social workers, nurses, psychiatrists, psychologists, and occupational therapists that work to comply with the conditions of the WCCMH contract to complete preadmission screenings and annual resident reviews.