Schedule An Appointment

Schedule an in-person or virtual appointment

Appointments can be in-person or virtual. In-person appointments can be made at one of our four locations. Locations include:

Washtenaw County Office of Community and Economic Development
415 W Michigan Ave, Ypsilanti
Second floor

Jewish Family Services
2245 S State St, Ann Arbor

Eastern Michigan University
University Advising and Career Development Center
878 Cross Street, Ypsilanti
200 McKenny Hall

Faith in Action
7275 Joy Rd, Dexter

All counseling services, including credit report analysis, are free of charge. There are no income limits or residency requirements. Interpreting and translation services are available upon request.

To schedule an appointment, please follow the QR code or click one of the following links based on if you are a new or returning client:

New Clients:                     

Returning Clients:

What to expect at your first appointment

Your first session will last 60 minutes, longer if you attend as a couple. In the first session, the client and counselor will complete a thorough Financial Health Assessment. This assessment captures demographics, service plan interest, financial health (income, spending, assets), financial services (usage, costs, and possible needs), and debt assessment (liabilities, costs, payment ratios, creditors, etc.), if applicable.

After the Financial Health Assessment, the client and counselor will decide which service plan or plans best fits the clients needs. These service plans are: Reducing Debt, Establishing/Improving Credit, Increasing Savings, and Access to Banking. Creating a budget is part of all service plans, and a free credit report will be provided to every client, unless they opt out.

Please bring the following documents if they are available:

  • Government issued ID
  • Social Security Number
  • Bank Statements
  • Pay Stubs/All Sources of Income
  • Household Bills

If you have any questions of concerns, please emails us at f[email protected].