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The original item was published from 7/13/2018 9:11:00 AM to 1/1/2019 12:10:03 AM.

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Treasurer - News

Posted on: July 13, 2018

[ARCHIVED] Text Message Scams

Consumer Alert from the State Attorney General

Smishing is when scammers send text messages pretending to be from trusted sources. The goal is to get targets to respond with personal information like passwords and credit card details or to click on links that install malware. It is just like phishing that uses emails; instead smishing uses texts .

A common smishing tactic is to send a text warning about a fake problem with one of your accounts and ask for your information. Some scammers will pitch offers too good to be true or even promise free gift cards or trips. Do NOT respond! You may get malware or become an identity theft victim.

If you are an AT&T, T-Mobile, Verizon, Sprint or Bell subscriber, you can report spam texts to your carrier by copying the original text and forwarding it to 7726 (SPAM), free of charge.

Signs of a text scam

  • A text message that looks like it is from your bank and is about a problem with your account. A phone number is listed for you to call immediately.
  • A text message from an unknown sender that asks you to call a number or click on a link or respond with  personal  information.
  • A text message that reads: "REAL ROLEX 90% OFF, click here."
  • A text message that says, "click here," enter "x," or reply "stop" to opt out of future messages.

Protect your mobile phone number

  • Don't share your phone number unless you know the person or organization well.
  • Beware the fine print in user agreements for products or services that may use your phone number, like mobile apps and free ring-tone offers.
  • NEVER follow a text's instructions to push a designated key to opt out of future messages. Instead, forward all questionable texts to 7726, so wireless carriers can investigate and block that sender.

To file a consumer complaint or get additional information, contact the Michigan Department of Attorney General:

Consumer Protection Division

P.O. Box 30213 Lansing, MI 48909 517-373-1140

Fax:  517-241-3771

Toll free: 877-765-8388  Online complaint  form

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