What is a critical incident?

A Critical Incident is an event that has the potential to overwhelm the individual’s usual coping mechanisms resulting in psychological stress and impairment of normal adaptive functioning.

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1. What is CISM?
2. What is Critical Incident Stress?
3. What is a critical incident?
4. When is the team called?
5. Is there a cost?
6. How can I contact the team to ask for a response?