If my vehicle was impounded, how do I get it back?
  • If there is an investigative hold on your vehicle it cannot be released until the hold has been lifted by the law enforcement agency.
  • You will be directed to go to the tow company storing your vehicle. Once you arrive, the tow company will contact Metro Dispatch. An employee from Metro Dispatch will send a vehicle release to the tow company via email as long as there are not any type of "holds" or restrictions on the vehicle.
  • Important - you must provide proof of ownership of the vehicle (title or registration) or have authorization from the owner before the vehicle is released. If you are the owner, you must possess a valid drivers license and have valid insurance on the vehicle. If you have questions about the required documents for obtaining your vehicle, please contact the service desk at 734-973-4691.
  • If you are unsure where you vehicle is located and you know your VIN or Plate information, you can look up your vehicle on the Secretary of State Abandoned Vehicles search website.

Show All Answers

1. Can I contest the tow or impound?
2. If my vehicle was impounded, how do I get it back?
3. What if the tow company provided poor customer service?
4. Where is my vehicle being stored?
5. Why was my vehicle towed?